Cannot start Microsoft Office Outlook. Cannot Open the Outlook Window

I recently came across this problem on a customer’s computer and tried everything I could find via Google.  Naturally, none of the solutions worked.  When you click on the icon to start Outlook, the window shows up briefly and then disappears, popping up that extremely meaningful message:  Cannot Start Microsoft Office Outlook.  Cannot Open the Outlook Window .

If you google this problem, one of the first sites that shows up with a solution is Microsoft’s site, so you assume that the solution must be a good one.  Actually, it didn’t work for me.  The Microsoft page is this one.  The solutions that they give probably work in many cases, but I tried both of their solutions and I was still at the starting line.

голова болит секс

The solution? simply run:  outlook.exe /resetnavpane

download Hellraiser

basically, this is the same as deleting your profilename.xml in your user directory.  It did the trick for me and if I can save someone the trouble of looking for that solution for hours.. then I’m happy!

Bookmark and Share

346 Comments »

  1. avatar Tien Says:

    Thanks alot, it works instantly.

  2. avatar Pascal Roy Says:

    My pleasure! I tried so many things to figure this one out!

  3. avatar mark of manchester Says:

    cheers, worked first time and saved lots of hassle. best wishes
    mark

  4. avatar Pauline Says:

    I wish I’d found your advice sooner. Would have saved me an entire day (and some money) trying everybody else’s solutions.

  5. avatar michelle Says:

    how do I get to this resetnavpane option??

  6. avatar Tim Says:

    Thanks – I was freaking out but this worked immediately.

  7. avatar Pascal Roy Says:

    Michelle:

    it is a command-line option, not an option that you’ll find in the menus. You need to locate the folder where your outlook is installed, usually something like c:\program files\Microsoft Office\Office11 and run the command “outlook /resetnavpane”, without the quotes.

    This is all done from a command prompt.

  8. avatar Aiman Says:

    Thank you very much, you saved me lots of of time. it works from the first try. :)

  9. avatar Pascal Roy Says:

    Always happy to hear that I could save time for someone! Wish I had found my own article when I had the problem :-)

  10. avatar Andy Says:

    Amazing, thanks so much!!!

  11. avatar Ray Says:

    Glad this is working for others, but maybe I’m not doing this right, because this didn’t work for me. Any thoughts or suggestions?

  12. avatar Serge Says:

    Wow! That works! It’s better for Microsoft to put this solution instead of stupied “add registry keys” solution, that doesn’t work actually…

  13. avatar Zsolt Says:

    Thanks a lot, it was a perfect solution!

  14. avatar Pascal Roy Says:

    Ray:

    What happened after you ran the command-line? did Outlook start or try to start?
    Have you also tried the solutions listed on microsoft’s site?

  15. avatar Chris Says:

    Thanks for this. It worked perfectly and is much better than Microsoft’s solution of deleting the profile.

  16. avatar mtech Says:

    Works wonderfully. Thanks.
    (PS: I am running Office 2010 Tech Preview)!

  17. avatar Amanda Says:

    Thank you so much! This worked for me and I was freaking out without my Outlook! Great advice and very helpful!

  18. avatar Steve Says:

    You Rock!! Thanks. Worked like a snap.

  19. avatar sekhar Says:

    It works . Thank you

  20. avatar Bitty Says:

    You are amazing, i’ve been sitting with this problem fot three days!! Why did it take me so long to get to your solution! Thanks, thanks, thanks!!! You saved my career!

  21. avatar Marc Says:

    Genius – many thanks

  22. avatar Vistaenemy Says:

    Great quick fix! Microsoft could have never done it better. A 24 character fix. Very Nice!

    If I could rate this out of five stars, it would be a 6! Have to hammer one more star in there for simplicity.

    Your way of fixing it: 5 seconds.
    Microsofts way: 5 minutes to 5 hours.

  23. avatar Louise Says:

    I did type Outlook.exe /resetnavpane

    but outlook does not respond when it opens. Also if I shut down and reboot then try and open out look I get the same message as before

  24. avatar Pascal Roy Says:

    Louise:

    If I understand correctly, Outlook starts when you type in the command, but is frozen? And when you launch it through the icon, you get the error message that this post is about? I would have to say that maybe Microsoft’s solution w ould be a better bet, the one that has you re-create your profile. So you have the latest service pack installed as well?

  25. avatar Phil Says:

    Thanks mate
    worked like a dream first time

  26. avatar DrRenShen Says:

    Great fix, I was stunned at I had nowhere to turn. Thanks, may the Gods be kind to you, your friends and family.
    DrRenShen

  27. avatar Steve Says:

    Fantasic worked for me first time been pulling my hair out for 3 days trying to fix
    Did the
    outlook.exe /resetnavpane

    Thanks

  28. avatar jwadham Says:

    Brilliant. I thought it was going to be another call to my IT guys so they could huff and puff and shake their heads like modern day plumbers, but it worked instantly. Thanks

  29. avatar Dinesh Chandra Das Says:

    Thanks so much…it really worked for me. Thanks

  30. avatar Viktor Says:

    Oh gosh. Got it fixed in a few seconds. Thank you so much. I was without Outlook for a couple of weeks now.

  31. avatar con Says:

    hi there maybe im being stupid but can someone explain exactly hoe to do this from a start to fin as im having real problems getting my head round this.
    many thanks

  32. avatar martyn Says:

    Thanks,
    i had run “outlook.exe /resetnavpane” command and it solved “Cannot open Outlook window” problem in MSOffice2007Enterprise.

  33. avatar Martha Says:

    Thanks! This worked right away, saved me so much time!

  34. avatar HTBelek Says:

    Many thanks it worked for me fine !!!

  35. avatar Chay Says:

    mana from heaven! thanks very much for sharing! and yes… you have saved me from a whole morning of agony :D

    thanks! thanks! thanks! :d

  36. avatar Per Hansen Says:

    Thanks, it worked for me.

  37. avatar Chuck Says:

    Thanks. Where do I send the Check?

  38. avatar JessBWSC Says:

    I followed the path c:\program files\Microsoft Office\Office11 but I don’t understand how to run the command “outlook /resetnavpane”…help!

  39. avatar JessBWSC Says:

    Also when I figure out how to run the command, will my outlook contacts and calendar be safe or will they be overwrited?

  40. avatar Nick P Says:

    Worked instantly. Thanks heaps!Tried all the others and had no luck.

  41. avatar Pascal Roy Says:

    JessBWSC: When you run the command, your emails/contacts/calendar will all remain intact. Nothing gets deleted through this command.

    To run the command, there are two ways you can do it. The best way is through a command prompt. the second way, uses the mouse:

    using Windows Explorer, navigate to the outlook.exe, just like you did before.

    click “start” and “run”

    drag the outlook.exe file to the run window you just opened.

    at the end of the line that appears on the run window, add the “/resetnavpane” command and hit Enter.

    outlook should then start properly.

    Hope this helps!

  42. avatar Daniel Hendrata Says:

    Thanks alot bro. you truly are a genius. God bless you man!

    Daniel

  43. avatar Alan Taylor Says:

    Hello

    I tried all of this on my Vista machine but this does not work.

    Is it different on a vista machine?

    Thanks

    Alan

  44. avatar Jamineur Says:
  45. avatar Pascal Roy Says:

    Alan: This should work on vista the same way as XP.. I’ve even tested this with Outlook 2007 with success. The only thing that may vary is the path to the outlook.exe file.

  46. avatar Brent Gibson Says:

    Bless you and all your works!
    It had been so long since I was in Dos that it took quite a few runs, but I persevered and all appears to be ok. Many thanks

    btw, from something above, I presume you do work like this for a living.
    Do you give any low cost advice online – I am looking for work, but have encountered some computer issues.

  47. avatar Alan Taylor Says:

    Hello again

    I’ve tried doing exactly what you say and get the following message:-

    Windows cannot find ‘C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE /resetnavpane’. Make sure you typed the name correctly and then try again.

    I initially dragged the outlook.exe file into the run command prompt and then typed the /resetnavpane part so hopefully I’ve not made any silly typing errors which is what you would assume.

    I’ve done it several times just in case I did is it wrong.

    The annoying thing is I sort of work in IT but I can’t sort this one. The strange thing is my outlook worked for ages then just stopped, I assume after a windows / office update!

    Thanks again for you help

    Alan

  48. avatar Pascal Roy Says:

    Alan: I think that the problem is that you placed the parameter INSIDE the quotes.. it needs to be outside the quotes:

    “C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE” /resetnavpane

  49. avatar Alan Taylor Says:

    You are the man.

    Thanks for your help.

    Alan

  50. avatar Aim2xl Says:

    Youre a champion! Thanks for the fix!

  51. avatar Yoga Says:

    Thank you very much, you saved me lots of of time. it works from the first try. :)
    Om Shanti.

  52. avatar Ant Says:

    Amazing! Many thanks.

  53. avatar Davyd Says:

    More nice things
    wish I had tried it earlier and saved a lot of sleep

    Thanks

  54. avatar Lisa Says:

    Thanks – worked in 2 secs! Fixed the problem immediately… and now i am sorry to have wasted 5 hours trying to fix it with other downloads, fixes, purchases… THANKS

  55. avatar Kimberlee Says:

    Worked like a charm! I did the repair function on Office…that took like a half hour…didn’t do anything.

    I did this and it took 5 seconds and all is well!

    AMAZING! Thanks for the tip!!!

  56. avatar Saksit Says:

    Thank You. It worked. The Microsoft support site was useless.

  57. avatar Shaun Z Says:

    After trying new updates of both Vista and anti-virus software, and almost re-installing Microsoft Office from scratch, I came across your suggestion. Thanks so much, it worked like a charm!

  58. avatar Tim P Says:

    OUTLOOK.EXE /resetnavpane worked like an absolute dream for me – excellent advise. THANKS !

  59. avatar jrs Says:

    Thank you, brilliant!!!!

  60. avatar Marcus P Says:

    That was the quickest problem-to-solution ever. Thanks very much. Less than three minutes from encountering the problem to finding your solution and fixing it.

  61. avatar Vicki Says:

    thanks so much…works on Vista and XP…

  62. avatar Soren Says:

    Thank you for sharing! I didn’t even have time to get all worked up and upset before outlook.exe /resetnavpane did the trick :)

  63. avatar whettpharrt Says:

    THANKS!

    Worked like a bomb :D

  64. avatar Betsy Says:

    Worked instantly! YEAH

  65. avatar brad Says:

    holy crap it worked right away i tried for hours. thanks so much maybe you should get a job at microsoft and straighten them out too.

  66. avatar David Says:

    Many thanks – spent hours like other people, my problem started after Microsoft did a upgrade! going back to the restore point and inserting original Outlook disk and running “fix” did nothing, just searched for “outlook.exe /resetnavpane” double click and it was fixed.

  67. avatar simon Says:

    simmply highlite and copy outlook.exe /resetnavpane
    click thw windows icon in the bottom left of your screen and paste outlook.exe /resetnavpane
    into the search box at the bottom then hit the enter key

    job done

  68. avatar Susannah Says:

    Pascal. thanks loads. great solution.

  69. avatar manny Says:

    You’re awesome. THANKS A LOT!

  70. avatar Matt Says:

    Worked!

    I did try it in Vista; I assumed that I had to use an elevated command prompt. After I ran it, an empty profile came up (aah!!).

    However, it turned out that was admin’s profile; not the user’s profile.

    Once I ran it on a non-elevated prompt everything worked perfectly.

    Cheers!

  71. avatar Elaine Says:

    brilliant – thanks – this error occurred following Microsoft updates automatically installed yesterday. I had been considering trying a system restore so really glad I found this.

  72. avatar Gabby Says:

    Simon – THANKS. That worked a charm! These “idiosyncrasies” are dementing.

  73. avatar Dougal Says:

    Bang on!!!! instant fix, great to see people that know how to fix things and not bogus MS fixes!!!

  74. avatar roger Says:

    excellent solution. Like others my problem started after an auto update on the 16th August. I was about to threaten my computer with a screwdriver when I found your tip. Thank you very much.

  75. avatar HOW Says:

    Hi, Thanks the fix worked a treat! However i have to run “outlook.exe /resetnavpane” fix everytime i want to start outlook. Is that to be expected? Is there anyway i can do a ‘one time’ fix?

    Thanks

  76. avatar MikeO Says:

    Great – got me going again on Outlook 2008 on Vista Ultimate 64.

    Many Thanks

  77. avatar Pascal Roy Says:

    HOW: you shouldn’t have to do this more than once… after running the command, the regular icon should work just fine.

  78. avatar HOW Says:

    Hi Pascal Roy

    i keep having to run the command to open outlook, which then works perfectly????

    thanks for the help

  79. avatar John Says:

    We’ll after spending 2 hours on the websites I finally found this one.

    The key to getting the “outlook /resetnavpane to work is that you need to first be in the right directory on your hard drive: Here’s my recommendation:
    1. Launch RUN
    2. type CMD so it puts you into the DOS screen
    3. Change directories till you get back to the root directory by typing cd c:\
    4. then change directories till you get to your Microsoft Outlook folder. On my vista PC that was: c:\program files\microsoft office\office12
    5. Once you’re in the right office directory then type: OUTLOOK /RESETNAVPANE

    It should launch your outlook and you should be good to go.

    Thanks for pointing out that you need to get to the correct directory before this command works.

    Cheers

  80. avatar Venkatesh Prem Says:

    You are the man… Awesome workout!!! Excellent. thanks.

  81. avatar Jinxx Says:

    Many, Many thanks, for this, having spent over 6 hours scanning and fixing the PSTs OSTs etc, this just worked!!!

    Thanks
    J

  82. avatar cropwalker Says:

    found your solution and worked instantly thanks

  83. avatar Linda Says:

    Great Information!!!!!!! I was also having the same problem with Outlook and was ready to do a reinstall. Thanks again!!

  84. avatar Mark Chappell Says:

    Great!!!! It worked for me, many thanks!

  85. avatar Aneesh Says:

    Thanks for the great information. It works fine but I face this problem again and again.

    I am an IT guy and we have this problem in 3 out of 100 machines. When they get the message, “Cannot Start Microsoft Office Outlook. Cannot Open the Outlook Window. Corrupted XML file”, they call me and I use the /resetnavpane switch. But when they restart outlook or restart computer, this problem re-appears. How can we fix this permanently?

    Please help. Thank you.

  86. avatar Pascal Roy Says:

    Aneesh: in the cases where the problem re-occurs over and over, it may be a problem with the user’s profile. You could try to re-create the problematic profiles to see if that will fix your problem permanently. An easier fix, but one that is not really a solution. is to create an icon with the resetnavpane switch and have your users click on that icon to start outlook everytime.

  87. avatar Dejan Says:

    I sm still facing this problem with the following message:
    >>Cannot start Miscrosoft Office Outlook. Cannot open the Outlook window. The set folders cannot be opened. The information store could not be opened.<<

    Please help. Thanks

  88. avatar John of Wembley Says:

    Thanks mate it worked first time.

  89. avatar Andy P Says:

    Worked first time. Thanks!

  90. avatar Aneesh Says:

    Pascal: I created a new profile but the same problem happens when he restart outlook! Is this a virus/worm? So create an icon with resetnavpane switch is the only solution? Thank you.

  91. avatar Nalwendo Says:

    Thanks a lot. Fantastic solution! I was about to re-install my whole office suite!

  92. avatar DonR Says:

    I couldn’t work out why it wouldn’t work until I saw that I hadn’t included the space between the ‘e’ and the ‘/’
    Immediate fix, thanks v much

  93. avatar Tony Says:

    Brilliant – this worked a treat for me – NB , as previous messages have stated when in the ‘run’ command you need to ensure the /resetnavpane is outside of the speech marks

  94. avatar Andy Says:

    Saved me from running Diagnostics and a reinstall. Thx so much!

  95. avatar Finnur Says:

    Thanks alot, worked instantly.
    No problem at all.

  96. avatar Finnur Says:

    Thanks alot, worked instantly.
    No problem at all.

  97. avatar brian Says:

    thank u been on this problem for 3 hours

  98. avatar Lindsay Says:

    I’m having the same problem that Dejan is having. When I first tried outlook.exe /resetnavpane, it opened outlook, but it wouldn’t send receive. I closed Outlook and when I tried to open Outlook, I got the same original error message, so I ran outlook.exe /resetnavpane again.

    When I did that, the Outlook window opened for a second and then I got the message, “>Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set folders cannot be opened. The information store could not be opened.”

    Please help!

  99. avatar smt Says:

    Thanks. Problem solved in 5secs. Have kept this website in my favourite list.

  100. avatar scott davies Says:
  101. avatar Ken Says:

    Directions for the less sophisticated (like me) and on a Vista PC with office 2007.

    Check your outlook shortcut target by right clicking on the icon and on the shortcut tab you will see the Target line (yours may be different than mine). This is what is in my box including the quotes “C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE”. Go to the program start button and in the “Start Search” box type “run” and the command prompt icon with run next to it, select that or just hit enter twice.

    On the command prompt black screen Type the follwoing (enter your shortcut target here, use cd and a space first to change the directory) cd C:\Program Files (x86)\Microsoft Office\Office12\ and press enter

    Type outlook.exe /resetnavpane

    Outlook will launch and you are done!

  102. avatar t Says:

    Perfect! thank you for publishing this solution. Really appreciated.

  103. avatar Gary C Says:

    Another big thank you! Worked right away!!

  104. avatar nabbz Says:

    Thanks man i av been struggling since morning to get ma outlook running searchde high and low but ur solution worked like a charm…

    cheers

  105. avatar Natalie Says:

    Thank you so much! I use my outlook for my work emails on my personal laptop, and I was freaking out! Your posting really helped!

  106. avatar Aleta Says:

    Insane. I had doubts this would be so easy, but it was. All e-mails intact, and it immediately began receiving new ones. Thanks much!!

  107. avatar When I Says:

    Outlook started fine with this fix but all previous emails and settings are not there, hope I havn’t lost everything.

  108. avatar djdevlam Says:

    Thanx alot, you saved my day….. :)

  109. avatar Paul Says:

    Genius. Thank-you!

  110. avatar Naiz Says:

    It worked for me man, thanks a lot

    bless u

  111. avatar Anders Says:
  112. avatar Raelene Says:

    Thanks heaps,you have saved my computer from becoming a boat anchor.

  113. avatar Davedee Says:

    great fix, first time, thanks very much.

  114. avatar Kiran Says:

    Huge thanks…..you should be on commission at Microsoft.

  115. avatar Pat Says:

    I have no tolerance left for anything IT related or anyone who works in IT simply due to gross incompetence and there ALWAYS being some issue.
    Thanks – if you do work in IT – come work for me.

  116. avatar Pascal Roy Says:

    Pat, let’s see what you have to offer ;-)

  117. avatar Kris Says:

    Wow, this worked instantly! Thanks so much!

  118. avatar Duncan Walker Says:

    Thanks very much for this fix – I don’t make a habit if replying to forums like this – however, this was so useful I wanted to let you know how much it is appreciated – it is only with people like you sharing your expertise that people like me get by – especially with this problem, as Microsoft wouldn’t help as I couldn’t find my product number (as Outlook wouldn’t start!). Thanks very much, Duncan

  119. avatar Daz Says:

    Thanks a lot, this fixed Outlook for me too. Thought it was a problem with the VPN and spent nearly a day messing about with the configs! :(

  120. avatar Tshepo Tabane Says:

    Thank you very much it worked within seconds.

  121. avatar Adam Douglas Says:

    Pascal Roy, I think I love you!

  122. avatar Elie Nasr Says:

    Thank Man! It works!!!!!

  123. avatar KD Says:

    I like many others have spent an absolute age going through all the Microsoft options to get Outlook going again, and of course, none of them worked. Just ran the prompt and it worked instantly, great stuff, thanks.

  124. avatar lkna Says:

    Same here, tried every tricks in vain before jumping into this post and poof, everything’s back to normal.

    You’re absolutely amazing, pal!

    Thanks & peace to you.

  125. avatar dealson Says:

    Man this worked like magic. thanks a bunch

  126. avatar Keith Says:

    Wow, thank goodness this was my first stop…. Fixed it in a jiffy!

  127. avatar Ian Says:

    Brilliant. Worked immediately. Agree, glad it was my first stop. Thanks

  128. avatar Lawrence Says:

    I am very impressed & grateful!!
    worked 1st time & that’s not happened
    in a long time, remarkable.

  129. avatar Jasper Abeyta Says:

    You rock. Thank you soo much. Life is good.

  130. avatar Ger Says:
  131. avatar Bill Says:

    Fantastic. This has got to be a first I found something on Google that actually works. Thank you

  132. avatar Anees Khan Says:

    What can I say, after so many fantastic comments. It worked like a charm, luckily I didn’t waste my time on the other “solutions” I saw.
    Thanks Pascal!

    People like you make Internet a better place!

    ————————————————–Hire a Freelancer for your Web Development Solutions.
    Affordable Rates!
    http://www.getcha.com
    ————————————————–

  133. avatar Rick Says:
  134. avatar LUCIANA SANTOS, LISBOA Says:

    eu nao consegui, tentei de tudo mas o meu correio electronico nao abre a mensagem permanece… ja estou de cabelos brancos… Me ajude por favor.

  135. avatar Jamie Says:

    LEGEND, this happened before and I repaired the path via outlooks suggestions but had to refill my contact reconnect my blackberry…all very time consuming!!

    This way was instant!

  136. avatar Bryan Says:

    Thanks….this is third time this has happened over the last 2 months. I have now saved the path to a doc, so I do not have to google it everytime.

    thanks again

  137. avatar DS Says:

    I have this:

    Server: Exchange 2003 running on SBS Server 2003

    Clients: 1 x Outlook 2007 running on Vista Ultimate. 2 x Outlook 2007 running on Vista Business.

    When connected to the server works fine.

    When disconnected Outlook won’t start and displays the error (for absolute clarity):
    “Cannot start microsoft office outlook. Cannot open the outlook window. The set of folders cannot be opened. The information store could not be opened.”

    Having tried the outlook.exe /resetnavpane solution above, when disconnected, it now comes up with a box first: “Microsoft Exchange is unavailable. Retry, Work Offline, Retry” options. Choosing Work Offline it then redisplays the error above (again for clarity): “Cannot start microsoft office outlook. Cannot open the outlook window. The set of folders cannot be opened. The information store could not be opened.”

    Have tried both using the normal outlook icon and also running the outlook.exe /resetnavpane when disconnected each time but neither work.

    Seems this solution won’t work for us. Any other ideas anyone please?

    Many thanks
    DS

  138. avatar Dirty Bit Software Says:

    hello… thanks for the nice tip..

    I would not regret to use it.

  139. avatar Euge Says:

    The fix worked for me using Vista Home Premium 64x edition.
    Make sure you change the directory in start–>run–> cmd
    cd: C:\Program Files (x86)\Microsoft Office\Office12

    Only then invoke the outlook.exe/resetnavpane command

  140. avatar MikeC Says:

    B-R-I-L-I-A-N-T !!

  141. avatar MikeE Says:

    Worked like M-A-G-I-C !!!! Thanks!!

  142. avatar Nate Says:

    Thanks! I changed my dpi back to 100% and I got this error. Now it works fine again.

  143. avatar Marty Says:
  144. avatar Sam Says:
  145. avatar James Says:

    I tried everything said above. Still its not working. Iam getting the same error message

  146. avatar jeff Says:

    can you walk me through this from the desk top. Im using xp pro and office 2003 xp

  147. avatar Steve Says:

    I love the simple answers :-)

  148. avatar Chas Parker Says:

    You deserve a knighthood for solving that one for me! Thanks a lot!

  149. avatar bryan Says:
  150. avatar Maponto Says:

    It worked perfectly. Thanks !!!!

  151. avatar drstrangelove Says:

    Many thanks!!!

    It worked for me too.

  152. avatar CJ Says:

    Thanks, worked for me.

  153. avatar deirdre Says:

    Thanks for that, worked a treat :)

  154. avatar Gegs Says:

    Thank You! Thank You! Thank You!

    Solved my problem instantly…and my upset stomach thinking I may have lost my data…Yikes!!

  155. avatar Rodney Calvert Says:

    I keep having to run the resetnavpane to correct Outlook 2007. Do you know what could be causing the fault in the first place ?

    Thanks

  156. avatar Dan Iacob Says:

    Worked for me too!

    Thanks a million!

    Dan

  157. avatar plmc5b Says:

    Thanks so much! I really appreciate you thinking to let everyone know!

  158. avatar Karl Evans Says:

    Thankyou very much. This worked a treat!

  159. avatar Marc Says:

    Hey, also thanks from my side! I just got this message this morning and googled it. your suggestion came up on top…
    THanks so much for saving me a lot of hassle!
    All the best from Australia!
    Marc

  160. avatar Al Says:

    Well it got outlook 2007 working again but….. all of my data has disappeared, contacts emails everything, eeeeek. Major panic. can anyone help with this

  161. avatar kath Says:

    My message is: “Cannot start Microsoft Outlook. The information store could not be
    opened”
    I don’t use Outlook! I use Thunderbird and just recently this message pops up! Any answers please

  162. avatar IOANNIS KALDIS Says:

    YOU ARE MY GOD !
    thank you !!!!!!!!!!!
    worked in 2 seconds !!!

  163. avatar gav Says:

    Thankyou so much, worked a treat :)

  164. avatar lewy Says:

    THANKS!!!! been annoying me for days, even moved to thunderbird

    I really needed to get info from my old messages! Thank you! thank you! thanks you!

  165. avatar dave Says:

    cheers – first google search – tried this worked straight off ta

  166. avatar David P Says:

    thanks so much for this, what a simple fix

  167. avatar Neal Says:

    The resetnavpane did not work for me. Still getting the same error.

    Ran the fix from the original install disc and still nothing.

    Re-installed, still nothing.

    Any other ideas?

  168. avatar Victor Says:

    Wow! I also wish I’d found your advice sooner. Would have saved me an entire day of uninstalling and reinstalling applications.

  169. avatar Therese Says:

    Followed simons post 15th Aug 2009
    Appears to have worked OK, haven’t restarted yet (fingers crossed)

  170. avatar budfk Says:

    Hello
    I have found this fix but seems I have to do it every time I start windows so it turns out to be a temp fix any idea for a long term fix?
    Win Vista outlook 2007
    Thanks
    Bud

  171. avatar Wilferoo Says:

    I was just about to reformat my drive, when I came across your post. Thanx Dude!!

  172. avatar Mark Says:

    Thanks – worked like a charm!

  173. avatar yrn Says:

    works great for me too,
    thanks

  174. avatar Gonçalo Santos Says:

    Thanks a lot for this post. I helped me imediatly.

  175. avatar Bernhard Plattner Says:

    Thanks also from my side. This problem appeared out of nowhere and got fixed within minutes thanks to your hint!

  176. avatar Daniel Says:

    That was so simple, worked instantly. Many Thanks.

  177. avatar muxyd Says:

    Thnx mate…

    U made ma day…..

    u did save ma whole day……

  178. avatar AB Says:

    Thanks! Wish Microsoft were smart enough to add this to their help page!

  179. avatar John Says:

    Great – thanks for the tip, I will get a good nights sleep tonight.

    John
    Isle of Man

  180. avatar Samuel Martis Says:

    Thanks a lot!. Worked great for me too!

  181. avatar Justin Says:

    going like a boeing, it worked.

  182. avatar A Rogers Says:

    Thanks for the advice, worked first time and helped to save some time

  183. avatar Noam Says:

    Thanks!!! works like charm!

  184. avatar Peter Says:

    Thanks. I had tried deleting registry etc but problem continued. Your solution restored my Outlook but all messages before this week have been deleted.
    Any solution?

  185. avatar David Whiteoak Says:

    Brilliant!! I had looked all over for an answer. Microsoft’s own advice was well off the mark.

    Thank you very much!!

  186. avatar Deena Russell Says:

    Perfect! Hey — I just cut/pasted it to the Start Run command and ran it. Worked instantly. You’re a genius!

  187. avatar Matt Says:

    Thanks a lot, worked like a charm.

  188. avatar Huzzyk Says:

    Thanks a million for this simple fix.

  189. avatar professed Says:

    Thank god for google. wasted hours on mircrosoft help and diagnostics were as useless as always then stumbled across this.
    thanks for the quick and easy fix.
    windows update in vista stuffed up my machine. time to turn updating off

    many thanks !

  190. avatar Rizwan Says:

    Ah, Thanks dear! you have saved a lot of time…… Really appreciatable

  191. avatar Jim Says:

    Many many thanks – worked perfectly. One good turn deserves another -
    Completely different but almost as annoying – Moles….
    try this site

    Cheers

  192. avatar kait Says:

    THANK YOU SOOO MUCH!!! I am a college student, and I didn’t have access to my email for a couple days…and it was VERY hectic not being able to access it. I tried calling Microsoft, and they were very rude and refused to help me unless I paid a $80 fee!! Screw that!!
    I am soo greatful I found this website!!

  193. avatar Mithun Dhali Says:

    Thanks a lot. Its much better than changing registry as given on Microsoft site.

  194. avatar Travis Says:

    Thank you very much for the information! I have know stopped cussing at Outlook for the time being.

  195. avatar Chad Schofield Says:

    Thank you very much… very grateful that this was the first I looked through!

  196. avatar gsme Says:

    Thanks, when outlook refused to start I reckoned on a registry rewind or long morning scratching about.
    Fixo pronoto.

  197. avatar John Woodcock Says:

    Many thanks,
    I thought I was in for another long painful trawl through google, but came upon this straight away and fixed in seconds.
    Owe you a beer,
    John

  198. avatar Monica Says:

    Hey, I know this seems to be a permanent solution for many, but whenever I restart my computer, I have the same problem.

    It’s getting annoying having to run this script every time I turn on my computer. Do you know any possible solutions for a recurring problem like this?

  199. avatar Rick Sundance Says:

    I cant believe after a month at sea without outlook and trying every solution via the MS website that a 5 minute fix under your direction that I could be up and running again.

    Thanks for the help!!

    Where do I reciprocate?

    Respectfull Submitted,
    Rick Sundance

  200. avatar Scot Peterson Says:

    You’re a hero. Thanks so much!

  201. avatar Mike Says:

    Legend. Thank you! Now to get that 30minutes of my life back from Microsoft lol

  202. avatar Tony Brand Says:

    Many have said it already, but again thank you – an instant cure after a couple of hours of messing around!

  203. avatar shezza johns Says:

    brillliant – you are my hero

  204. avatar Sherry Says:

    Thanks so much for this fix. After several frustrating hours on and off the last day or so with unsuccessful scripts, registry adjustments, etc, I finally realized that there was a SPACE between the outlook.exe sand the forward slash (/)resetnavpane.
    This is a testimony to the KISS principle. Thanks again!!!

  205. avatar Jacob Cope Says:

    Worked for me perfectly too, was going beside myself.

    Thanks a lot.

  206. avatar Steph Says:

    THANK YOU! Thank you for posting this – enabled me to overcome a major panic when Outlook wouldn’t open. Worked like a charm, thank you!!

  207. avatar Michael Dearman Says:

    brilliant! thanks

  208. avatar BobbyD Says:

    Thanks a bunch… what a star!

  209. avatar Matt Says:

    I have windows 7 and outlook 2007 and this fix did not work. any other ideas?

    Greatly appreciate any feedback.

    Matt

  210. avatar Vladimir Says:

    Worked for me ! Thanks !

  211. avatar Balazs Gyorivanyi Says:

    Man, you rock. :o) The first line in Google and works perfectly. I thought I would need to reinstall the whole Office. Thank you very much for this post.

  212. avatar Droidski Says:

    Amazing! Many thanks

  213. avatar liberty Says:

    Perfect, worked first time. Just ran outlook.exe /resetnavpane from the run command, Thankyou Regards

  214. avatar Chris B Says:

    Worked a treat. Many thanks – was just about to go reinstall having spent an hour plus failing to get anywhere with Microsoft’s “solutions”.

  215. avatar Katelyn Says:

    Thank you thank you thank you! Worked perfectly, everything is intact.

  216. avatar Hapi_Chappie Says:

    Like everyone else, I’m SO grateful for your guidance and expertise – enabled me to have a relaxed evening. Best wishes for you.

    Graham

  217. avatar Rob Says:

    Thanks very much, worked a treat!

  218. avatar Ridgididge Says:

    Mate, you’re a champion! I was getting so frustrated with all the other solutions not working.
    I don’t think I’ve ever seen so many positive responses.
    How come Microsoft don’t mention your solution.

  219. avatar JKLLH Says:

    you are a star, thankyou so much

  220. avatar Mike Says:

    I had the problem after desinstalling MacAfee and thought it was connected to that. Your run: outlook.exe /resetnavpane
    it worked immediatly !!!

    Thanks a lot !

    Mi

  221. avatar Barb Says:

    Thanks so much! I’m glad I remembered my DOS commands – you are wonderful!

  222. avatar glyn forbes Says:

    give this man a medal – worked first time and saved so much hassle….

  223. avatar Sharon Says:

    Yes – thank you! I was so frustrated and nothing was working and just ran what you suggested and it worked instantly. Thank you.

  224. avatar Chris Says:

    Damn, you are my Hero.

    Office 2007 SP2 on Windows 7 Pro.

    I’ve had the problem for 3 days and I was contemplating a reinstall..

    Used your method and it’s now fixed!

    Thanks so much.

  225. avatar Chris Says:

    Oh..for other people who might be troubled to run outlook with the additional argument…

    Best to create a shortcut to the outlook.exe, then edit Properties of the shortcut. Place the /resetnavpane after a space after the double quote of the regular outlook fully qualified path.
    eg. On Windows 7:

    “C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE” /resetnavpane

  226. avatar Ian Harvey Says:

    Can I just add another thumbs up, it worked on our Vista, Office 12 (2007) installation just fine.

    Thanks,
    Ian

  227. avatar John Morton Says:

    It seems as if you have a gift that keeps on giving! Thank you so much for this solution. This had the potential to become a major headache… but your post kept me from going there.

    Thanks again.
    John

  228. avatar Denzil Says:

    This works brilliantly, even with Office 14 . Thought MS would have sorted this out by now – but it’s profits rather than perfection as usual

    Thanks

    DW

  229. avatar Szabcsi Says:

    Working, Many thanks!!!!!!!!!!

  230. avatar patrick Says:

    thanks…worked immediately…you’re the man!

  231. avatar Darren Says:

    This is excellant, just wish id gone to this link earlier to save me a heap oftime also.

  232. avatar Walter Says:

    Godsend……………..

  233. avatar Tom Ferrier Says:
  234. avatar JP Says:

    thanks very much for sharing! and yes… you have saved me from two days of distress, my wife was makiong my life miserable !

    thanks!

  235. avatar Jiri Hovorka Says:

    Thank you a lot – i owe you a beer:)
    Office 2007 SP2 12.0.6425.1000
    Win XP SP3 with latest updates up to 12/2009

  236. avatar Brian Says:

    hi there,

    Two thumbs up from me, it worked like a charm.

  237. avatar mike cartier Says:

    had done this a while back and it worked…had the problem again and found this post, tried it…no luck…scratching my head for quite a while and by chance checked task manager and found an “outlook.exe” process listed even though I didn’t have outlook running. So I killed that process…ran the command prompt and voila, outlook started up with the default settings for all the folders were back.

    Mike

  238. avatar Hiren Says:

    Hi Pascal,

    Absolutley Brilliant, worked like a charm
    Thanks alot

  239. avatar Amar Khan Says:

    Thanks a lot mate, worked like a charm

  240. avatar B.D. Says:

    Got the error message for the first time ever this evening, found this page, typed the command in the “Run” box (not a command prompt), and Outlook started up just fine. Thanks!

    God bless the Internet, huh?

  241. avatar Doug Says:

    Worked first time on Windows 7 HP 64bit.

    Cheers!

  242. avatar Alan Burgess Says:

    FANTASTIC! I join the vast list of grateful users who have recovered thousands of emails and other data.
    By the way, I just ran the command in the ‘run’ command box without bothering to change to the outlook directory. It worked just as well.

  243. avatar Tanja Chester Says:

    Yes it worked, got back into my outlook, however now send/receive is throwing me errors and not downloading emails
    can you also help with that you brilliant man/woman??

  244. avatar Dennis Says:

    Great stuff (maybe the ones having problems letf the space in between e and /. One little problem – all my data has gone. Regards Dennis

  245. avatar Letia Says:

    Pascal you are the man!!! This works perfectly and quickly.

    I am definately going to inform my IT Support team you saved us time!

    Thanks

  246. avatar Dolreich Says:

    Thanks a million worked first time,was thinking would have to reformat the entire pc.Thanks to this solution saved lots of time.

  247. avatar Calib Says:

    Wow. I wish everything was this easy! BIG THANK YOU for sharing :-)

  248. avatar Aj Says:

    Great tip! Perhaps the Outlook team could run that internally instead of throwing the error message.

  249. avatar Diddle Says:

    Booyeah! Worked like a charm. Glad I didn’t follow other websites which instructed to create a new profile … I knew it was something simple. Thanks!

  250. avatar Gary Silver Says:

    Roy,

    Many thanks bud. This saved me! You’re a star.

    Gary

  251. avatar Gabe Says:

    You are a good person, thank you Kindly

  252. avatar Luckyson Says:

    That was the simplest way to solve. Thanks man!

  253. avatar Pascal Roy Says:

    depends on what the errors are.. I will need a little more details than that!

  254. avatar Doug Says:

    A simple solution which works. Would that manufacturers’ software support teams would employ people to provide that type of fix. Many thanks.

  255. avatar Jano Says:

    Great worked for me. Thanks.

  256. avatar Peter Says:

    Thank you!

    You saved me from a lot of timewasting and frustration.

    ps: Why the hell are we using Microsoft products anyway?

  257. avatar tyronegli Says:

    You are a genius. Instant fix :-) Thank you!

  258. avatar Posey Says:

    I tried outlook/resetnavpane and it worked. The problem is that I’ve now lost all my old emails. Is there any way I can get my old mails back?

    Thanks!

  259. avatar Magnus Olsson Says:

    Thanks a lot. Works!!!!

  260. avatar GLR Says:

    Brilliant solution. Thank you. I just clicked Start > Run, pasted outlook.exe /resetnavpane into the “Open” field, and clicked OK (on XP).

  261. avatar Steven Carroll Says:

    Hi,

    This fix works for me but I have to do it rather frequently – about 3 times already this week.

    Any idea what I can do as a permanent fix? I have tried to re-install outlook but this didn’t resolve the problem.

    Cheers,
    Steve

  262. avatar Lola Carlyle Says:

    You are my hero! Thank you!

  263. avatar John Says:

    worked for me! thanks

  264. avatar SiB Says:

    Thanks a lot. You’re officially the top banana! Worked a treat.

  265. avatar Gary Says:

    I can see you’ve helped a lot of people including me – I thought i was in for a long night to resolve this one, thanks a ton.

  266. avatar Gee Says:

    Mate you are CLLLLAAASSSS… I am a top rookie who didn’t even know how to access ‘RUN’ but from everyones enquiries and your answers it allowed me to get it working again. Thank you!

  267. avatar Kenzie Says:

    THANK YOU! Worked in 2 seconds! There is a special place for you in comuter heaven!!!

  268. avatar vince Says:

    Thanxxxxxxx
    Had the same Pb with a client on a TSE (was getting crazy to have some users working and others not for no reasons ;-)

  269. avatar youre awesome Says:

    Great work thanks mate

  270. avatar Henrik Says:
  271. avatar Steven Says:

    Absolutely brilliant … thank you. Microsoft is worse than useless!

  272. avatar Helen Says:

    Wonderful!! It worked instantly for me too – thanks a lot!!

  273. avatar Frank Says:

    Thanks! Your the man!

  274. avatar Conny Says:

    THANK you so much! You just saved me hours of wasted time on solving this problem … your solution worked instantly!!

  275. avatar SR Says:

    Worked first time MANY tanks

  276. avatar Mike Says:

    Just wanted to add my thanks to the long list. Was just about to uninstall/reinstall office and restore pst from backup but decided to do a quick google first. Glad I did! Saved me lots of time and lost emails. Cheers.

  277. avatar Allen Says:

    Thanks – 5 mins and this was fixed.

  278. avatar daniel Says:

    SUPER especially as the “official Microsoft Solution” did not work

  279. avatar J j Says:

    I’d just like to say my boyfriend is completely computer illiterate, and he typed in those magic words and it completely fixed his outlook.He hasn’t stopped going on about for about 3-4 hours. Really appreciate your help and i hope you are very well =].

  280. avatar Bruce Says:

    Thank you so much for posting this! This worked for me but I had to run it from the command line C:\Program Files\Microsoft Office\Office12\resetnavepane.

  281. avatar Bruce Says:

    I made a mistake this is what I typed in the command line C:\Program Files\Microsoft Office\Office12\outlook\resetnavepane

  282. avatar Bruce Says:

    I made a typo C:\Program Files\Microsoft Office\Office12\resetnavpane. I accidentally typed resetnavepane. I’m just trying to be helpful in case some people don’t know that sometimes you have to type the path that the file is in.

  283. avatar Mick Says:

    Fantastic – great effort and thank you for this – solved a headache for me

  284. avatar Lynn Says:

    Hi, you’re amazing, it works! Saving me from over 5 hours’ fighting, oh, can have a relaxing weekend! Thanks so much! A wonderful weekend to you, genius!
    Lynn from China

  285. avatar Zac Says:

    Thanks man, works just fine
    Cheers

  286. avatar Albert Tietz Says:

    100% works.. had me tearing my hair out.. TY

  287. avatar Debbie Says:

    Not working for me. I’m getting the same error message “Cannot start Microsoft Office Outlook. Cannot open the outlook window” .. I’ve tried the suggestion typing outlook.exe/navpane multiple times with no result. Restarted and tried again – no luck. Also tried typing outlook/navpane too – no luck. I’m running Windows 7

  288. avatar Debbie Says:

    I’m having no luck with this. I’m getting the dread error message “Cannot start Microsoft Office Outlook. Cannot open the Outlook window” I’ve tried the typing “outlook.exe/navpane and outlook/navpane” After typing that into run I get the error message “Window cannot find …make sure you typed the name correctly and try again. I’ve tried multiple times – restarted and tried again – still no luck. Any other suggestions?

  289. avatar chris dale Says:

    i would also like to say thanks had me worried for a time

  290. avatar MArco Antonio Avila Says:

    Thanks a lot Works excellent.

    As u said , you saved me hours.

  291. avatar maebious Says:
  292. avatar Carol Usher Says:
  293. avatar Dave Says:

    As with so many other users here, this worked first time from the start/run command line option. As with so many users here, I am really grateful you took the time to post. I have been looking at all sorts of time consuming options and have tried repairing installations amongst others. None of these worked but yours did. Just wish I’d read a few more articles before trying to sort it as yours was a few down the list. I could have saved an hour plus !

  294. avatar Richard Says:

    WOW!!!!
    Thanks you very much….
    It works for me too…..

  295. avatar Donald Says:

    I cannot get outlook.exe /navpane to work. It comes out with the same error message as when I try to open Outlook. I am so pleased that you have helped so many, but feel I am missing out somewhere.

  296. avatar IabA Says:

    Well thanks.
    It did work for me but now I have lost all my saved emails and contacts. Does anyone know how to get these back?

  297. avatar Geoff Ballantyne Says:

    Tried the microsoft solution – that lost all emails ( of course they werent backed up !)

    Tried this solution and bingo – instant success – Thanks heaps !

  298. avatar Dan Croft Says:

    Thank you for that. Fixed it within 5 mins of initial problem.

  299. avatar needy Says:

    Thanks Ray. You rule. Saved me hours. I also found that Microsoft article first.

    Debbie: I notice you have not put a space between .exe and /res. Try copy and paste command directly from the article above and paste into the ‘run’ command box

  300. avatar Carlos Says:

    Bravo!!!!…thanks a lot, you saved my life.

  301. avatar Sue Says:

    Quite Brilliant worked first time thank
    you

  302. avatar Remon Dino Says:

    Awesome! Thank you!

  303. avatar Umar Saeed Qureshi Says:

    Wasted my whole day trying to get my outlook working without any result. Don’t know why I didn’t googled the problem in the first place, this solution worked on the ery first attempt

  304. avatar Willem Says:

    Hi
    Worked instantly.
    Thanks you saved me a lot of time.

  305. avatar G.Ashraf Ali Says:

    Alhamduillah its is working , thanks a lot

  306. avatar Kevin Mason Says:

    Amazing…I’ve been trying for days to get Outlook to work, and within seconds you have given me the solution…thank you soooo much.

  307. avatar emre Says:

    Thank you very much!!! You are awesome :)

  308. avatar Mike Says:

    Cheers, Saved me hours of hunting, I was just about to try the microsoft solution then saw your suggestion :-)

  309. avatar Jared Says:

    thank you thank you thank you, so simple

  310. avatar John Motch Says:

    Wasted hour on this problem then saw the fix
    outlook.exe /resetnavpane
    works instantly

    Thanks

  311. avatar heeroad Says:

    thanx buddy..you the man. I wish everyone were like you in this crazy world…all the best wishes to you and your family.

    thanks again and peace

  312. avatar hongxinghan Says:

    Thank you very very very much!!!

  313. avatar William Says:

    you are awesome, this was such a simple solution and has saved me alot of time!!

  314. avatar Tory Says:

    PERFECT!! Thanks SO much for this. Clean, simple, working answer. What more could we want! :)

    Seriously, thanks.

  315. avatar Jon Says:

    thanks alot – it was a great tip and saved me alot of time

  316. avatar ilker Says:

    thank u;
    u saved my life :)

  317. avatar Braincookie Says:

    Thank you, it worked perfectly. I had to enter the full path for outlook.exe, though:

    “C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE” /resetnavpane

  318. avatar Goran Says:
  319. avatar Soren Says:

    Thank you very much for a “simple” and perfect solution for my Outlook to open again.

  320. avatar Callum Says:

    Thanks mate! This happened before and I had to reinstall – lost all my emails but your solution worked great!

    Thanks

    :)

  321. avatar Phil Says:

    Where do i put this command line? outlook.exe /resetnavpane
    Thanks in advance!

  322. avatar Santosh Says:

    Thanks…..It worked instantly …Many thanks

  323. avatar macoo Says:

    Thanks a lot, mate!:)

  324. avatar Jayawanth, Bangalore Says:

    God bless you! I was about to trust the MS ‘knowledge base’ article but then something in me prompted me to open your page in google search results and it worked smoothly! Thanks for saving me all the trouble.

  325. avatar jubyloo Says:

    You are the man. Saved me the hassle of opening up a ticket with IT. Thanks!!!

  326. avatar Randy Says:

    OMG was stuffing around for days wondering how to fix it and found nothing ….. Finally came accross your solution and it worked first pop and even opened faster than when it was working ok.
    Am not very good with computers and wasn’t sure how to run the outlook.exe /resetnavpane command then worked out to go to start – run and then paste the command and enter.
    No loss of information or contacts or nothing ……. FANTASTIC and many thanks !!!

  327. avatar rhonda Says:

    thank you for your insight. i too started receiving this message and no one seemed to know what I was talking about. tried reloading office 2007 – did not work. tried restoring to a previous date – did not work. your guidance WORKED.

    you do have to make certain that you include the spaces before and after the / or it does not work….

    outlook.exe /resetnavpane

  328. avatar Gizmo Says:

    Fantastic fix! Pity Microsoft can’t publish simple solutions like this. Owe you a pint mate!

  329. avatar Luigi Says:

    Thank you very much it saved me a bad headhacke

  330. avatar M Says:

    Great tip, bur I must use this command every time I start Outlook, what is the problem?

  331. avatar Sharon Says:

    Worked a treat, many thanks :)

  332. avatar Phil Says:

    Thanks great tip worked straight away

  333. avatar Phil Says:

    Thanks Worked straight away

  334. avatar Rbumb Says:

    Awesome! It worked! Thank you very much!

  335. avatar Cat Says:

    Wow, I am really not an IT person but your solution is fantastic! A big thank you for sharing it with us…

  336. avatar Ross Kelly Says:

    Wow! Good work, thanks! Why can’t a multibillion corporation like Microsoft provide its users with the right instructions? Thank God for people like you! Cheers

  337. avatar RobF Says:

    Bril! thanks man, big help to me too

    )-]

  338. avatar EmJ Says:

    Thank you! Very much.

  339. avatar Nuril Says:

    Finnaly found the solution, i had been searching for while but didn’t works. This is really help me out…

    Thanks a lot!

  340. avatar Amol Says:

    Thanks man…Worked for me too.

  341. avatar koray Says:

    you, sir, made my day. thanks a lot!

  342. avatar Taymour Says:

    You helped so many people without getting anything in return. However small, if more people exercised this positiveness – the opposite of starting a malicious virus, the world would indeed be a better place. Thanks for your help.

  343. avatar Lowell Says:

    I have used the reset successfully a few times but I have to use it each time I reboot. How do I fix Outlook so I don’t have to run the reset each time?

    Thanks

  344. avatar Mark Smith Says:

    That was great advice & worked fine. Judging by all you comments here, this is a wide ranging problem for users. Thanks so much !

  345. avatar Ross Bennett Says:

    Put me out of my misery.
    Thank you Thank you very much.

  346. avatar Frona Says:

    I couldn’t do it at first because my Windows 7 had the Run… command hidden. To add it to the Start menu, right click the Start Button, select Properties, then Customize…, then scroll down and check the Run Command box. Click OK twice. Now whenever you click the Start Button, Run… will be on the menu.

RSS feed for comments on this post.

Leave a comment